Return Qualification Window

Customers are eligible to submit return requests within 30 calendar days counted from the date you receive your delivered package. All returned merchandise must remain unworn, unwashed, free of stains or damage, and must come with all original tags and retail packaging intact. Items that show signs of wear cannot qualify for return processing.

How To Complete A Return

You must first submit a return request via our customer support inbox to receive formal return authorization. Do not send goods back to our facility without this authorization number, as parcels without authorization may be refused upon arrival. Customers cover outbound return shipping expenses unless we have dispatched incorrect items or goods arrive with manufacturing defects.

Refund Execution

After our team receives, inspects and approves your returned items, refunds will be processed to your original payment method. Please allow extra processing time for your financial institution to post funds back into your account.

Non‑Returnable Merchandise

Select clearance, final‑sale goods are excluded from our return scheme; these restrictions will be clearly labelled on corresponding product pages.